What our Customers say...
Water Damage Testimonials
They came and repaired a water leak that had affected three floors, including a ceiling that came down and floors that were ruined. They also took out some old carpet, and cleaned an area carpet. The work turned out really well!
We had a basement pipe flood with kitchen waste and it went EVERYWHERE. Gray water was under flooring, in two different rooms, and just nasty. I called them as soon as the plumber was done fixing the pipe, and they arrived two hours later, right when they said they would. Within just a couple hours, they had cleaned everything, pulled up the tile that needed to be removed, and salvaged the walls (only needed to remove the trim at the bottom). When they were finished, the rooms looked better than before the flood.
The guy in charge was super nice to deal with.. They also did a great job going through the basement window with as much as they could, and not dragging equipment through my house.
I was very pleased with their services, and we would definitely use them in the future.
We had a minor flooding in our basement due to leaking water heater. The inspector came to our home just few hours later. He was professional and honest. In fact, he was so honest that he gave me plenty of advice on how to fixe the issue ourselves. He said that they are willing to take the job, but would cost less if we were to do it ourselves.
I was very impressed by him; he didn't have to give the details on how to fixe the problem, but he did. He also didn't charge us any fees for coming out.
If we ever have a job that is beyond our ability to fix I would definitely use them.
This SERVPRO responded to an emergency situation the same afternoon. Their technicians were were knowledgeable, courteous, and professional. They provided an accurate estimate and started work immediately. They had all the right equipment with them to do the job, which consisted of pulling up soaked carpet, removing soaked padding, vacuuming up water, and finding areas of the wall that had gotten damp. They brought in blowers to dry the carpet, and returned daily to check on progress and to treat the carpet with anti-mold chemicals. Thanks to their quick response and quality equipment no drywall had to be removed/replaced.
Excellent service! I recently had a water damage and called SERVPRO of Loudoun County. They showed up on site in less that 20 minutes and started the cleaning and drying process. They worked directly with my insurance company and I did not have to pay anything out of pocket. Great company!!!
SERVPRO helped us clean up and rebuild our kitchen after our dishwasher ruined our hardwood floors and one of our cherry kitchen cabinets. The process went very smoothly and quickly. These guys even found a match for our 10 year old cabinet that got ruined!